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Services – Public Utilities Board

Services

PUBLIC UTILITIES BOARD SERVICES

The principle responsibilities of PUB are to deliver the following services
to the population on South Tarawa

Electricity

Supplying and distributing electricity to customers from Betio to Nabeina

Are you a New Customer?

A New Customer is anyone applying for the supply of electricity for the first time.

If you are a New Customer, the information provided here will assist you when you visit our Customer Service Centers for a new connection. Please read carefully as this will help to speed up the process to get power to your home.

What we need from you?

If you are applying for a new connection for the first time, whether for a new premises or an old one, then you need to present the following documents at any of our Customer Service Centers;

A Completion Notice (Application to PUB commencement of wiring works Form).

This is a permit issued by PUB to your nominated licensed contractor. The licensed contractor signs off on this completion notice once he inspects your premises and is satisfied that the wiring and installations has been done to the required safety standards.

Land Ownership

The land ownership can be signed and endorsed by the Department of Lands. This is to prove that the Land is rightfully you

Map

The map is needed as it will show where the premises is located. And this can also be collected at the Department of Lands.

Proof of Identity by providing any one of the following photo IDs;

a. Driver’s License

b. Passport

c. Birth certificate with passport size photo if you have no form of Photo identification

New connection fee;

Domestic: $50
Commercial(business): $500
Industrial: $970 per single phase

Once you present the above documents at the PUB Customer Service center, you must then fill in an Application form, and sign the form in the presence of the Customer Service Rep that you will be served by.

If all of the above are in order (customer service processing time will take 7-10 working days) , it will take another 14 working days (weather permitting) from the receipt of your deposit and the completion certificate from your licensed contractor , for a new connection to your premises.

However, during rainy weather, that 14 days will increase accordingly as our teams, due to safety reasons, do not connect during wet weather.

Please ensure that you only use a PUB Electrical Contractor

WATER SUPPLY

Supplying and distributing water to its customers at Betio to Buota through the water distribution system and the delivery by hired water tanker trucks.

There are two types of water supply

  • Metered
  • Unmetered

To apply for water supply you have to complete the application form and sign the form in the presence of the Customer Service Rep that you will be served by.

New connection fee:

  • Domestic: $50
  • Commercial: $350
  • Industrial: $405

PUB will provide 10 meters connection pipe and fittings. Extra pipe will be the responsibility of the customer.

sewerage disposal

Operating and maintaining the sewerage system existing at the major villages Betio, Bairiki and Bikenibeu only. The rest of customers having Septic tanks are serviced by a Vacuum Truck.

To apply for water supply you have to complete the application form and sign the form in the presence of the Customer Service Rep that you will be served by.

New connection fee:

  • Domestic: $50
  • Commercial: $350
  • Industrial: $405

Emergencies only Call us 24/7 ON 2222 For Queries 686 75126929