Public Utilities Board
Supplying electricity, water and sanitation services to customers from Betio to Nabeina.
Key Services Offered
Electricity
Supplying and distributing electricity to customers from Betio to Nabeina.
Water
Supplying and distributing water to its customers at Betio to Buota.
Sewerage Disposal
Operating and maintaining the sewerage system existing at the major villages.
Public Notices
Quality Water in Quantity is Coming Your Way!
Good news! Quality water in quantity is coming your way. The McKenzie desalination plant was provided its commissioning certification in February and has been the main source of water supply since. However, until the major network upgrades are...
Revised Tariffs Effective From 20th February 2025
Mauri all valued PUB customers We advised several weeks ago of a pending tariff increase. Tariffs have remained static for many years despite rising operations costs. Past tariffs have failed to provide sufficient funding for generation and network...
Notice of Possible Tariff Increase
This has been very great news while the roll out of our Prepaid meters are in full swing! Yes, you read it right, you can now use Vodafone to redeem your Prepaid tokens. This used to be only available on OceanLink. With the move to change all our...
555 Top Up on Vodafone Now Ready
This has been very great news while the roll out of our Prepaid meters are in full swing! Yes, you read it right, you can now use Vodafone to redeem your Prepaid tokens. This used to be only available on OceanLink. With the move to change all our...
Prepaid Meters Are Coming Soon
Yes, we know you’ve heard this before! PUB intended to roll out new prepaid electricity meters in October 2023 – that’s a year ago! What happened? Well firstly, the meters didn’t arrive. Then we realised that more tools and materials were required...
We’re Here to Help
Ways to Reduce Your Bills
- Switch to prepaid meters and monitor your usage by daily checking of the CIU.
- Remember to switch off appliances once you have finished and to turn off power points when not in use
- If you are concerned that the CIU is moving quickly indicating high electricity consumption and you cannot identify what it is, gradually turn off appliances, lights and power points one at a time. Air-conditioners are high electricity users, as are kettles and some electric cooking appliances.
Remember, the new meters are very accurate and recently calibrated, whereas many old meters have not been recalibrated in years thus giving unusually low and false readings. It is important that customers monitor electricity consumption and manage that consumption.
All outstanding bills need to be paid and PUB is more aggressively seeking to collect outstanding amounts. If you are having difficulty to pay your bills, please contact Customer Service today, on 444, and make a payment plan.
How to Report a Fault
Dial 444 and an operator will assist you, OR follow this link on the PUB website, download and complete the simple template, that identifies your fault. If you dial an operator, they too, will complete the template……Our Customer Service system will ensure that your fault is directed to the correct department and an operator or technician will attend as soon as possible
Providing Feedback to PUB
Dial 444 and an operator will assist you, OR follow this link on the PUB website, download and complete the simple template, that identifies your feedback.
We are trying to improve so your feedback is important. PUB is undertaking change and
improvement takes time. Compliments are welcome and can be very motivating!
If you dial an operator, they too, will complete the template and notify our Customer Service team
Projects
The following projects are initiatives that PUB is involved in to enhance infrastructure and develop a reliable supply chain for the people of South Tarawa
South Tarawa Renewable Energy Project (STREP)
South Tarawa Water Supply Project (STWSP)
South Tarawa Sanitation Project (STSP)
New Betio Powerhouse
