Vacancy Announcement The Public Utilities Board invites applications from potential candidates for the vacant post of Facility Maintenance Officer now existing within the Corporate Service Department of the Public Utilities Board. Position: Facility Maintenance...
Year: 2025
Vacancy: Human Resources Manager
We are Hiring! The Public Utilities Board (PUB) is seeking a highly motivated and experienced Human Resource Manager to join its dedicated team. The successful candidate will be instrumental in shaping the employee experience, fostering a positive work environment,...
Vacancy: Financial Controller
Vacancy Announcement The Public Utilities Board invites applications from potential candidates for a vacancy now existing within the Public Utilities Board. Position: Financial Controller Qualification and Experience: The person requirements: Possess at least a...
How to Report a Fault
Ways to Reduce Your Bills
Switch to prepaid meters and monitor your usage by daily checking of the CIU. Remember to switch off appliances once you have finished and to turn off power points when not in use If you are concerned that the CIU is moving quickly indicating high electricity...
PUB Response Times
At PUB, we prioritise customer service and recognise that, above all, we are a customer-service organisation. We are working to improve our response times to customers’ requirements. However, our improvement will take time and an investment in training, systems and...
PUB’s Call Centre
At PUB, we prioritise customer service and recognise that, above all, we are a customer-service organisation. We also recognise that in recent years, our standards have declined, and during a period of resource shortages, PUB has fallen short in customer...
Electricity tariff Collections
The prepaid meter rollout is progressing, albeit slowly! This means that PUB is attending to outstanding debts with renewed vigour as we seek to transfer meters to prepaid. Our aim is to collect balances and have customers prepay for future electricity usage....
Revised Tariffs Effective From 20th February 2025
Mauri all valued PUB customers We advised several weeks ago of a pending tariff increase. Tariffs have remained static for many years despite rising operations costs. Past tariffs have failed to provide sufficient funding for generation and network maintenance costs....
