The Public Utilities Board (PUB) reminds customers with long-standing outstanding balances to settle their accounts with urgency.
For many years, PUB’s efficiency has been compromised by many customers failing to pay their debts in a timely manner or not paying at all. In recent months, PUB has adopted new, more aggressive strategies to address this.
We have disconnected many accounts where the debt has not been settled. Even so, many accounts remain unpaid. Customers who no longer require electricity can contact us to disconnect and retrieve individual meters.
As part of PUB’s debt recovery efforts, details of accounts with long-standing outstanding balances will be published in the coming weeks, and debtors will be subject to public scrutiny.
Customers who then fail to settle their outstanding debts should be aware that they will not be permitted to reconnect to PUB’s electricity service, including the new Prepaid Meters, in the future. Although names can be changed, PUB can track every account to every meter and household.
Customers can pay by direct deposit to:
Account name: Public Utilities Board
Account number: 298142
Customers are expected to check their accounts for any outstanding by visiting the PUB’s nearest branch or call us on 75125201, 75125644, 75126929 to make arrangements and settle any outstanding amounts.
Public Utilities Board (PUB)