Yes, we know you’ve heard this before!

PUB intended to roll out new prepaid electricity meters in October 2023 – that’s a year ago! What happened?

Well firstly, the meters didn’t arrive. Then we realised that more tools and materials were required to safely install these meters. We planned and procured the same, but it took some time to agree on how to do this and to acquire the necessary funding. At the same time, we sought expertise to lead the rollout and installation program. Our expert will arrive in Tarawa in 3 weeks …… Finally, we’re ready to roll!

As customers are converted to prepaid meters, it is important that you understand how to acquire the necessary tokens and how to load the meter. It’s similar (but not identical) to buying mobile data tokens…. you spend $$ to buy a token/digital #.... only when you load the token/digital #, and tell the phone what plan you want, do you get access to data or calls. We don’t have plans, so it’s even simpler…. just load the token and the power (KwH) availability is automatic.

Tokens can be purchased from PUB offices in Betio, Bairiki and Bikenibeu. But the best way to purchase tokens will be here soon – on our website. The link will take you directly to our billing software and credit your account.

But remember, your token isn’t convertible or interchangeable….it is a unique code that can only be used to update your meter.

When purchasing tokens, you will need your meter # and your account #.

You can also add credit through the ANZ app, under ANZ Pay Bills, crediting your PUB account. This will then allow you to purchase tokens for your meter from within your Customer Portal. 

Information about the rollout will be provided here, on the website as the rollout plan is developed and updated. Please keep checking for advice as to when your area will be scheduled.