Please be informed that the Customer Portal is now Live.

This will only work for our customers who have opted to use email as a way of receiving their bills. Should you wish to be able to use the Customer Portal, please visit one of our Customer Service branches and ask to be added. Please have a working email in order to receive your Bills and your password.

Here is how to access your PUB Account:

1. Check your previous bill and note your PUB Account number.
2. Go to the Customer Portal on the website. Top right corner. Click on it to go to the Customer Portal page.

3. On the Customer Portal page, click the Forgot password link in blue.

4. Now you can enter your customer number (OR your CP Login username provided by Customer Service) in the Customer Name entry form, then click Submit.

5. Now, wait a few minutes for your new password to arrive in your email. It should look like this.

6. Now re-login using the Sign On link on the left pane to login into the Customer Portal using your new password. Always use your Customer number as your username.

You should now be able to access your PUB Account and view current Balance, past transactions and other functionalities.

** Please change your password upon login to secure your login.

For more information, please seek assistance at your nearest PUB Branch.

Vacancy Announcement

Join the Public Utilities Board HRM team

The Public Utilities Board is looking for a dedicated professional to strengthen its commitment to human resource management, contributing to our commitment to good practice management. If you see HRM as your career, we encourage you to apply.

Position: Senior Human Resources Information Officer

This senior position will contribute to system developments through a period of management reforms and organizational growth. The role will maintain and develop the PUB human resource information system called NetSuite, ensuring that accurate staffing data is captured, entered, secured, and maintained. Responsibilities include providing HR information services and reporting for management, acting as a supportive information checkpoint for PUB staff and managers, and developing the system.

Qualifications and Experience:

• Minimum of post-secondary study in HRM, ICT, or a related field

• Ideally Bachelor's degree in Commerce or similar degree with successful studies in HRM, ICT, management, marketing, or a related field

• Relevant experience in HRM and computing functions applied to HRM

• Experience in using ICT techniques and skills

• Successful experience in analysing information and preparing reports

• Maintains modern professional knowledge of relevance

Personal Capacity and Attributes:

• Demonstrated ability to innovate HRM processes for efficiency and transparent reporting, particularly in use of HR computing systems

• Ability to using modern data management systems to improve automation and management reporting

• Proficient in Excel and managing a data base, and ability to lead the HRIS implementation

• Strong service orientation

• Good written and verbal communication skills.

• Good interpersonal and relationship-building skills

• High level of integrity and professionalism

• Demonstrated ability to work independently and as part of a team

  Salary: A competitive salary will be offered

  Application Process: Applications should be submitted in writing to the Chief Executive Officer, PUB Headquarters, Betio or be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it. with attached copies of qualifications, work references, valid police clearance and birth certificate before close of business on the 7^th March 2025.

  As a long standing and reputed employer, we recruit and reward employees based on capability and performance, regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.