Please be informed that the Customer Portal is now Live.

This will only work for our customers who have opted to use email as a way of receiving their bills. Should you wish to be able to use the Customer Portal, please visit one of our Customer Service branches and ask to be added. Please have a working email in order to receive your Bills and your password.

Here is how to access your PUB Account:

1. Check your previous bill and note your PUB Account number.
2. Go to the Customer Portal on the website. Top right corner. Click on it to go to the Customer Portal page.

3. On the Customer Portal page, click the Forgot password link in blue.

4. Now you can enter your customer number (OR your CP Login username provided by Customer Service) in the Customer Name entry form, then click Submit.

5. Now, wait a few minutes for your new password to arrive in your email. It should look like this.

6. Now re-login using the Sign On link on the left pane to login into the Customer Portal using your new password. Always use your Customer number as your username.

You should now be able to access your PUB Account and view current Balance, past transactions and other functionalities.

** Please change your password upon login to secure your login.

For more information, please seek assistance at your nearest PUB Branch.