Dear Valued Customers,

We regret to inform you that, due to the recent increase in fuel prices by KOIL, a tariff adjustment may become unavoidable in the coming weeks. This adjustment will affect all customer categories, including Domestic, Commercial, and Industrial users.

The increase is necessary not only due to the rising fuel costs charged to PUB but also to ensure the sustainability of our operations and our ability to continue providing reliable services to all customers.

The new tariff rates will be determined based on the revised fuel prices.

We appreciate your understanding of this challenging situation. We remain committed to serving you and thank you for your continued support.

Happy New Year to you all.

………………………………………………………………………………

Nakoia ara customers aika kam karineaki,

Ti tangiria ni moantaai ni kaongoi ngkami bá inanon wiiki rake aikai ao ena kona n iai keeraken ana tiaati PUB iaon boon ana miita. Ti karautaeka ngkai ena rangi ni uarereke ke ni bon akea ara kona n totokoa aron te keerake ni boo aio ngkai e kakoauaaki bá ea bon raka naba boon ana báa KOIL n aron ae kam ataia. Te raka ni boo aio ena bon rotiia katitamáti ni kabane n aron te Domestic, Commercial ao te Industrial.

E bon riai iroun PUB bá ena karaka naba boon ana miita ngkai e riai n kateimatoa raoiroin ao butiraoin ana mwakuri iaon ana tieweti ni kabane nakoimi.

Te raka ni boo ae boou ae tabe n rinanoaki n te aro bá ena kaitara aron rakan boon te báa.

Ti kaitaui ngkami n ami taotaonaki n nano. Tina teimatoa ni kabanea ara kona ni angani ngkami te tieweti ae tamaroa.

Tekeraoi inanon te ririki ae boou aio.

Officer In Charge 

This has been very great news while the roll out of our Prepaid meters are in full swing! Yes, you read it right, you can now use Vodafone to redeem your Prepaid tokens.

This used to be only available on OceanLink. With the move to change all our clients to Prepaid, we saw the need to offer more options for Purchasing Vouchers and Redeeming your tokens for your meters.

Keep watching this space as the online version is also just around the corner!

The online version will allow customers to view past transactions, update your email, mobile and other details. If you have a Prepaid Meter, you will also be able to purchase prepaid vouchers and and redeem it online rather than through 555.. another option, but coming soon.

More News soon...

Yes, we know you’ve heard this before!

PUB intended to roll out new prepaid electricity meters in October 2023 – that’s a year ago! What happened?

Well firstly, the meters didn’t arrive. Then we realised that more tools and materials were required to safely install these meters. We planned and procured the same, but it took some time to agree on how to do this and to acquire the necessary funding. At the same time, we sought expertise to lead the rollout and installation program. Our expert will arrive in Tarawa in 3 weeks …… Finally, we’re ready to roll!

As customers are converted to prepaid meters, it is important that you understand how to acquire the necessary tokens and how to load the meter. It’s similar (but not identical) to buying mobile data tokens…. you spend $$ to buy a token/digital #.... only when you load the token/digital #, and tell the phone what plan you want, do you get access to data or calls. We don’t have plans, so it’s even simpler…. just load the token and the power (KwH) availability is automatic.

Tokens can be purchased from PUB offices in Betio, Bairiki and Bikenibeu. But the best way to purchase tokens will be here soon – on our website. The link will take you directly to our billing software and credit your account.

But remember, your token isn’t convertible or interchangeable….it is a unique code that can only be used to update your meter.

When purchasing tokens, you will need your meter # and your account #.

You can also add credit through the ANZ app, under ANZ Pay Bills, crediting your PUB account. This will then allow you to purchase tokens for your meter from within your Customer Portal. 

Information about the rollout will be provided here, on the website as the rollout plan is developed and updated. Please keep checking for advice as to when your area will be scheduled.