To all PUB customers, PUB hereby announced that there will be a planned power outage. Refer to table below for details: Date Aono/Area Bukina/Reason Maanna/Duration 1 06 Dec 2025 Kaonobong/Saturday Bikenibeu to Nabeina. (St Maria College nako Nabeina)...
Public Notices
Vacancy: Human Resources Manager
We are Hiring! The Public Utilities Board (PUB) is seeking a highly motivated and experienced Human Resource Manager to join its dedicated team. The successful candidate will be instrumental in shaping the employee experience, fostering a positive work environment,...
Vacancy: Financial Controller
Vacancy Announcement The Public Utilities Board invites applications from potential candidates for a vacancy now existing within the Public Utilities Board. Position: Financial Controller Qualification and Experience: The person requirements: Possess at least a...
PUB Response Times
At PUB, we prioritise customer service and recognise that, above all, we are a customer-service organisation. We are working to improve our response times to customers’ requirements. However, our improvement will take time and an investment in training, systems and...
PUB’s Call Centre
At PUB, we prioritise customer service and recognise that, above all, we are a customer-service organisation. We also recognise that in recent years, our standards have declined, and during a period of resource shortages, PUB has fallen short in customer...
Electricity tariff Collections
The prepaid meter rollout is progressing, albeit slowly! This means that PUB is attending to outstanding debts with renewed vigour as we seek to transfer meters to prepaid. Our aim is to collect balances and have customers prepay for future electricity usage....
Revised Tariffs Effective From 20th February 2025
Mauri all valued PUB customers We advised several weeks ago of a pending tariff increase. Tariffs have remained static for many years despite rising operations costs. Past tariffs have failed to provide sufficient funding for generation and network maintenance costs....
Notice of Possible Tariff Increase
This has been very great news while the roll out of our Prepaid meters are in full swing! Yes, you read it right, you can now use Vodafone to redeem your Prepaid tokens. This used to be only available on OceanLink. With the move to change all our clients to Prepaid,...
555 Top Up on Vodafone Now Ready
This has been very great news while the roll out of our Prepaid meters are in full swing! Yes, you read it right, you can now use Vodafone to redeem your Prepaid tokens. This used to be only available on OceanLink. With the move to change all our clients to Prepaid,...
Prepaid Meters Are Coming Soon
Yes, we know you’ve heard this before! PUB intended to roll out new prepaid electricity meters in October 2023 – that’s a year ago! What happened? Well firstly, the meters didn’t arrive. Then we realised that more tools and materials were required to safely install...
